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User Support » doxo User Account » Why is there a fee for making some payments with doxo? How do I pay for free?

Why is there a fee for making some payments with doxo? How do I pay for free?

doxo is an all-in-one bill pay service that enables you to pay more than 120,000 billers across 45 categories, with any bank or card account, all with a single, secure login.

As an independent service, doxo must cover the cost of payment delivery to billers. This is why in some cases, a $2.99 or $3.99 fee may apply for ACH payments, or a variable amount for card payments, to cover the interchange and delivery costs of payments.

However, doxo also provides a FREE option to pay any bill: simply link your bank account in your doxo Wallet to activate FREE payments to any of your billers.

Activating your doxoPLUS subscription helps deliver more savings by providing 5 Key Protections for paying bills.

Organizing all your bills in one place with doxo can help you address the problems that cost the average US household more than $1000 per year –including late fees, overdraft fees, credit costs, and identity theft (see U.S. Hidden Costs of Bill Pay report here), saving you time and money.

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Bill payments are processed and delivered by Cass Commercial Bank, Member FDIC. Truex Payments, Inc., delivers your payment instructions to Cass Commercial Bank for processing and delivery. To improve user experience, doxo uses cookies that track certain user activity. Visit doxo’s Privacy Policy to view details and access settings.

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