User Support » The FTC has said horrible things about doxo. Are they true? Is doxo legit?

The FTC has said horrible things about doxo. Are they true? Is doxo legit?

No, the FTC’s allegations are untrue and unnecessarily salacious.

For over 14 years, doxo has remained committed to taking the necessary steps to comply with all regulations and exceed market standards for ensuring consumers are protected and empowered throughout the bill pay experience.

To date, we have assisted over ten million people in safely and efficiently paying their bills, eliminating extraneous costs, and improving and protecting their financial health.

The current U.S. Federal Trade Commission investigation is inaccurate, and unjust, pushing forth a narrative that is a monumental step backward from the objective of reducing bill pay complexity and costs.

The U.S. Federal Trade Commission’s complaint indicates a fundamental misunderstanding of the existing bill-pay market and the structural inefficiencies that almost always work against consumers.

doxo is committed to fighting on behalf of all consumers and billers who deserve a better bill pay experience, and we look forward to seeing their interests prevail.

The company’s full statement can be read at https://www.doxo.com/w/company/statement/.