User Support
User Support: How can we help you?
Find answers to commonly asked questions about doxo user accounts below.
Are you a biller or service provider? Visit Biller Support →
How-to Videos
Your go-to resource for video guides, tips, and support to make bill payments seamless and stress-free.
Why is there a fee for making some payments with doxo? How do I pay for free?
What might cause my payment delivery to fail or the biller to return my payment without crediting my acount?
Why am I unable to submit my payment?
Why did I get a payment reminder email when I don’t have any bills due at this time?
The FTC has said horrible things about doxo. Are they true? Is doxo legit?
Is doxo a legitimate company?
Is it possible to edit an existing payment on doxo?
How does doxo deliver bill payments to billers?
