User Support
User Support: How can we help you?
Find answers to commonly asked questions about doxo user accounts below.
Are you a biller or service provider? Visit Biller Support →
How-to Videos
Your go-to resource for video guides, tips, and support to make bill payments seamless and stress-free.
What is Overdraft Fee Protection with doxoPLUS?
How long does a payment delivery take on doxo?
How can I cancel a payment and get a refund?
Why does doxo, and not my biller, appear as a charge in my bank account?
Do I always get a refund if a bill payment doesn’t get delivered?
What happens if I make a duplicate payment by mistake?
I accidentally paid the wrong biller, how do I fix this?
What does doxo cost?
What is doxo used for?
What kind of company is doxo?
What are the payment methods I can use to pay a bill through doxo?
