How do I get my overdraft fees reimbursed for a payment that qualifies for Overdraft Protection?
Overdraft Protection is one of the 5 Essential Bill-Pay Protections provided by doxoPLUS subscription.
If you are a doxoPLUS member and a doxo payment using your Linked Bank Account causes you to overdraft your bank account, doxo will reimburse you twice the amount of any overdraft penalties charged by your bank, up to a maximum of $100 per incident. Maximum number of Overdraft claims is limited to 3 claims in any 30 day period.
In case of Overdraft Protection claim, you can file a claim on Claims page with required information or reach out to doxo support. A doxo specialist will contact you to validate your information and collect the requisite documentation
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