How many of our customers are using doxo?
Every business on doxo has at least one customer, and possibly thousands, using doxo to follow providers and/or pay their bills.
To find out how many of your customers are using doxo, you can follow these steps:
- Check doxo Analytics: If you are enrolled in doxo Analytics, log in to your account to access detailed insights about your customers’ activity, including the number of customers using doxo to pay their bills.
- Contact doxo Support: Reach out to doxo support or your account representative to request specific information about the number of your customers using the platform. They can provide you with the latest data and trends.
- Monitor Payment Reports: If your company is a Connect Provider, you can review payment reports and transaction histories available in the doxo Control Panel. This will give you a clear picture of customer engagement through doxo.
- Customer Surveys: Conduct surveys or polls among your customers to gather information about their preferred payment methods, including their use of doxo.
For specific inquiries or to get more detailed analytics, you can also email doxo at billerhelp@doxo.com.